How can we help you?

Search your dispatch date and from/to stations on the home page, compare available trains and rates, then fill in parcel and receiver details and pay to confirm — your booking is instant once payment succeeds.

Every booking on QuickParcel is 100% prepaid. This lets us confirm your slot with the lease holder immediately, without back-and-forth — there is no "Pay on Delivery" or running-account option.

UPI, debit/credit cards, and net banking, processed through a secure payment gateway. We never store your full card or bank details.

Use the Track link in the top navigation and enter your booking number (e.g. QP-2026-1001), or open the parcel from My Bookings and tap the track icon for a live step-by-step status.

Submitted (booked and paid), In Transit (loaded and travelling), Delivered (handed to the consignee). Each status updates automatically as the lease holder's station staff process your parcel.

Yes, from My Bookings while the parcel is still in the Submitted state. Refund eligibility depends on how close the booking is to the train's departure — see the cancellation note shown before you confirm.

Approved refunds are credited to your original payment method within 5–7 business days.

Yes. Once logged in, open Company Users from your account menu to add team members with an Admin or User role — every booking they make is visible to your whole company account.

Contact support with your company name and a recent booking number and we'll help you recover access.